enjoy contemporary amenities with a touch of southern hospitality at our riverfront hyatt.
Refresh, rejuvenate, recharge - in the center of the action at our Jacksonville luxury hotel. Situated along the riverfront, our Jacksonville Florida luxury hotel offers high-touch service and comfortable elegance. Whether your stay in Jacksonville is for business or pleasure, it should be a worry-free experience that delights your senses. So choose Hyatt Regency Jacksonville Riverfront; we assure you you’ll learn the difference between a hotel – and a Hyatt!
business services
Having to travel away from the office on business should not limit your productivity. And selecting from Jacksonville luxury hotels is a snap with Hyatt Regency Jacksonville Riverfront. We provide the business traveler with a complete "mobile office" and assistance from dedicated hotel staff.
Take advantage of one of our Business Plan guestrooms offering full breakfast for one, Internet access for one computer, bottle of water, newspaper, one pressed shirt or blouse and local, 1-800 and long distance calls within the US and Canada for a nominal fee. Rooms are equipped with a personal work area, desk phone and hi-speed Internet computer hookup. When booking Jacksonville Florida luxury hotels, for business travel, inquire about our Hyatt Business Plan program.
The business center offers a wide variety of services including color printing, laser printing, facsimile service, image scanning, PC workstations with access to Internet, easy laptop interface, general office supplies sold, charges conveniently billed to your room or credit card.
niva gift shop
Niva Gift Shop is located in the lobby of the hotel and provides a wide array of items for everyone. Toiletries, snacks, clothing and unique gifts are available. Please call 904-634-4530 for more information.
parking
This parking deck provides direct access into the hotel and offers overnight self ($15.00) and valet ($20.00) parking; managed and operated by ProPark. Guests may use hotel key card to enter and exit the garage after validating with the Front Desk. Garage entrance is located off of Newnan Street.
ADA devices
The staff at Hyatt Regency Jacksonville is committed to ensuring that we meet and exceed all of the requirements for the Americans with Disabilities Act. Our staff is trained to accommodate guests with special needs, so that all of our guests, including those with disabilities, are able to have an enjoyable and safe stay. At Hyatt Regency Jacksonville, we want to make sure all our guests are able to take advantage of every activity the hotel has to offer.
internet
Stay connected at Hyatt Hotels and Resorts with fast and reliable Internet service. Complimentary Wi-Fi Internet access is available in Currents Lounge and first floor lobby area. Wired Internet access is available in all guestrooms at a cost of $9.95 per 24 hours.
on-site services
Pet Friendly
Hyatt Regency Jacksonville Riverfront is pleased to announce we are now a pet friendly hotel. Reservations with a pet must be booked directly through the hotel and must be made seven days prior to arrival. We will accept dogs up to 35 lbs. There is an additional $50.00 charge per night, plus a $75.00 one time cleaning fee charged upon check-in.
Hyatt E-Concierge
Now you can plan and organize the perfect stay, well before you check in. Hyatt E-Concierge is our new interactive, online service that brings our hotel Concierge directly into your home or office for the luxury of pre-planning hotel activities.
Hyatt E-Concierge will allow you to pre-arrange dinner reservations, activities such as golf, and make special requests before you arrive on property. To access this service simply request an email confirmation when making your hotel reservation.
You'll receive reminders of this service via email prior to your arrival and an electronic itinerary with fulfilled requests.
Hyatt Fast Board™
Hyatt Fast Board™ offers guests a way to receive a printed airline boarding pass at the hotel prior to departing for the airport. With Hyatt Fast Board™, you'll be able to retrieve flight information such as delays and cancellations, check the weather for the region and print a color boarding pass in the airline's predetermined format.
The Hyatt Fast Board™ kiosk is located in the lobby to the right of the Front Desk.
Bellman / Valet Services
We offer professional and timely Valet ($20.00) and Bellman services, with knowledgeable and friendly staff familiar with the local area.
Hyatt Personalized Wake-Up Calls
This service is available to Gold Passport Members.